Customer Favourites
30-DAY MONEY-BACK GUARANTEE
We hope you feel truly happy with your order. If something is not quite right, you can return it within 30 days for a full refund. Simple, reassuring, and made to give you peace of mind when shopping with us.
LOVED BY WOMEN ACROSS THE UK
Excellent 4.7/ 5
Based on 2,273+ verified reviews
FAQs
Yes, we are pleased to offer complimentary tracked shipping on all orders across the UK. Orders are delivered with trusted UK carriers, including Royal Mail, so you can follow your parcel with clear tracking updates from dispatch to delivery.
Of course. You may return your order within 30 days of receiving it. Items must be unworn, undamaged, and returned in their original condition.
To begin your return, simply contact us through our Contact Page or email us directly at support@marlow-london.com. Our team will be happy to guide you through the return process.
Once your order has been dispatched, you will receive a confirmation email containing your personal tracking number.
You can follow your parcel at any time through our Order Tracking Page. Simply enter your tracking details to view the latest delivery updates.
Each product includes a detailed size guide to help you choose the most suitable fit.
If you are between sizes, we recommend selecting the larger size for a little extra comfort. If you need further guidance, our customer care team will be happy to assist.
You can complete your purchase securely using the following payment methods:
• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
• Shop Pay
All payments are processed securely through trusted payment providers.
Yes, your payment details are fully protected. We use industry standard SSL encryption to ensure your information remains safe and secure throughout the checkout process.
Orders are processed and dispatched within 24 hours on business days.
Delivery times may vary depending on your location, but we always strive to get your order to you as quickly as possible.
Once your order is on its way, you will receive a confirmation email with tracking details so you can follow your parcel at any time.
Our customer care team will be happy to assist you. You can reach us through our Contact Page or email us directly at support@marlow-london.com.
We aim to respond to all enquiries within 24 hours.
FREE SHIPPING
Complimentary tracked delivery across the UK with Royal Mail.
30-DAY RETURNS
Not quite the right fit? Return your order within 30 days for complete peace of mind.
PERSONAL CARE
Our team is here to help with sizing, orders, and questions whenever you need us.