About us

ABOUT US

Welcome to Marlow London

Marlow London is a curated women’s fashion store created for women who value quiet elegance, considered design, and pieces that feel as good as they look.

We believe getting dressed should feel effortless, not overwhelming. Instead of offering endless choices, we focus on a smaller, carefully selected collection of timeless pieces designed to work beautifully in your wardrobe season after season.

Our Story

Marlow London began with a simple idea: women should not have to scroll through hundreds of similar pieces to find something that feels refined, wearable, and genuinely useful.

Inspired by British and European style, we curate pieces with soft silhouettes, flattering fits, elegant details, and everyday comfort in mind. Our goal is to offer clothing that feels polished without feeling overdone.

Every item in our collection is selected with intention. We look for pieces that are easy to wear, easy to style, and suitable for real everyday moments — from relaxed afternoons to dinners, weekends away, and special occasions.

What We Stand For

Curated, not endless.
We would rather offer a smaller collection of pieces we truly believe in than a large catalogue without direction.

Quiet elegance.
We focus on refined shapes, soft details, and timeless styling rather than fast-moving trends.

Comfort with style.
We believe beautiful clothing should not feel restrictive. Our pieces are chosen with wearability, movement, and confidence in mind.

Clear information.
We aim to provide honest product descriptions, clear sizing information, realistic delivery estimates, and straightforward policies.

Real customer support.
When you contact us, a real person reads your message. We aim to respond within 24 hours on business days.

How We Work

Marlow London works with a selected network of manufacturing and fulfilment partners. Depending on product availability and logistics, orders may be shipped from different fulfilment locations.

We aim to keep our product information, delivery estimates, and customer policies clear and accurate, so you know what to expect before placing an order.

Orders are usually processed within 1–3 business days. After dispatch, estimated delivery time is usually 6–10 business days for customers in the United Kingdom and Ireland.

We also offer a 30-day return window, subject to the conditions outlined in our Refund and Return Policy.

Our Promise to You

When you shop with Marlow London, we aim to provide:

- A carefully curated women’s fashion collection
- Clear product descriptions and sizing information
- Secure checkout and trusted payment options
- Free tracked shipping where available at checkout
- Realistic delivery estimates
- A fair 30-day return policy
- Helpful customer support within 24 hours on business days
- Respect for your privacy and personal information

Get in Touch

Questions about sizing, orders, delivery, returns, or our products? We are happy to help.

Email:
support@marlow-london.com

Customer service hours:
Monday to Friday: 09:00–17:00 GMT/BST

Average response time:
Within 24 hours on business days

For order-related questions, please include your order number so we can help you as quickly as possible.

Business Information

Marlow London is a trade name of Reinier Benjamin Savelsberg, registered as a sole proprietor (eenmanszaak) in the Netherlands.

Legal owner:
Reinier Benjamin Savelsberg

Registered office:
Schollenbrugstraat 15 1
1091 GA Amsterdam
Netherlands

KvK number:
88885453

VAT (BTW) number:
NL004548623B55

Contact email:
support@marlow-london.com

Thank you for choosing Marlow London. We are glad you are here.