Contact Information

CONTACT INFORMATION

If you have any questions about your order, shipping, returns, refunds, sizing, or our products, our customer support team is here to help.

Email:
support@marlow-london.com

Customer service hours:
Monday – Friday: 09:00 – 17:00 GMT/BST
Saturday – Sunday: 09:00 – 13:00 GMT/BST

Average response time:
Within 24 hours on business days

For order-related questions, please include your order number so we can help you as quickly as possible.

Business Information

Marlow London is a trade name of Reinier Benjamin Savelsberg, registered as a sole proprietor in the Netherlands.

Legal owner:
Reinier Benjamin Savelsberg

Registered office:
Schollenbrugstraat 15 1
1091 GA Amsterdam
Netherlands

Chamber of Commerce number:
88885453

VAT number:
NL004548623B55

Contact by Post

Reinier Benjamin Savelsberg / Marlow London
Schollenbrugstraat 15 1
1091 GA Amsterdam
Netherlands

Important Notice

Please do not send returns to our postal address without contacting us first. To request a return, email support@marlow-london.com and wait for return instructions. Returns sent without prior approval may be delayed or refused.